Small or bulk orders will be facilitated by an in-house delivery fleet. Shipping costs varies based on the location.
Small order or a paid sample will be facilitated through DHL or FEDEX. Bulk orders require to be coordinated beforehand with our sales team through (put our email) to be arranged via air or sea freight based on customer requirement.
Additional Shipping Information:
Your shipping address provided will be verified with Salruk database before you can proceed to pay for your purchase. In the event your order is not serviceable by our delivery partners or the area is not covered, we would request you to provide us with an alternate shipping address which we expect to have on our partner’s delivery list.
In case you book multiple items in one order, Salruk would endeavor to ship all Products together. However, this may not always be possible due to some product characteristics and/or logistics’ issues. If you purchase multiple Products in single transaction, then all the Products would be dispatched to a single shipping address given by you. If you wish to ship Products to different addresses, then you should book the orders separately based on the delivery addresses.
We provide a full refund or replacement for any defective products if the product is purchased from our website (salruk.com) and a return request is reported within 7 days from the date of delivery. To initiate a return request please call +94 31 225 8176 or write to us at email@example.com